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Lost and Found
Lost an item? Report it as lost here. Once submitted, our team will review your claim and follow up with you directly within two business days.
Was your item found? Found items can be retrieved by visiting TD Garden’s Security Operations entrance, located at 100 Legends Way, Boston, MA 02114. Found items can be retrieved between 9am and 5pm Monday through Friday*. Items may also be retrieved outside of these hours, but accommodations must be coordinated directly with TD Garden Customer Service.
*some exceptions, including federal holidays, may apply.
Sensitive items, such as credit cards and identification cards are securely disposed of 24 hours after they are received. All other unclaimed items are disposed of after 10 business days, unless otherwise arranged. TD Garden is not liable for items lost inside the venue.
If you’re currently attending an event at TD Garden and need lost and found assistance, please visit our Guest Services team at Loge 4 or Balcony 304.
Need additional help? Email us at customerservice@tdgarden.com, or complete the form below.
Contact Us
TD Garden is located at 100 Legends Way, Boston, MA 02114.
Need assistance? Complete the following form, or email us at customerservice@tdgarden.com for direct follow up,
Book The Arena
TD Garden is a large, multi-purpose sports and entertainment facility with many opportunities to accommodate various types of events from full arena concerts to client lunches. Learn more about hosting an event at TD Garden.
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New Amenities & Updates Await Fans at TD Garden This Season
Boston, MA (10.09.2024) – TD Garden is excited to unveil a variety of new features and enhancements for the 2024-2025 season, all aimed at elevating the guest experience at our premier arena. TD Garden is committed to making every visit unforgettable, focusing on accessibility, convenience, innovation, and variety. -
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